Write to us – we are happy to help.
Questions about a property, a group or company enquiry, or a longer stay? Message us on WhatsApp, send an email or use the form – WhatsApp is the quickest.
Good to know before you book.
Is booking direct really cheaper?
Yes. Booking on our website saves you the service fees charged by Airbnb and Booking.com – so our price is usually lower than on the platforms.
How does check-in work?
Entirely on your own via a key box, from 3 pm. We'll send you the access details and directions before you arrive. Check-out is by 10 am.
Can I get an invoice for my company?
Yes. After your stay, simply request it using our invoice form – made out to your company if you like. We'll email it to you within a few business days.
Is there parking?
Yes, every property comes with parking right at the house or on the grounds.
Are dogs allowed?
Yes, dogs are welcome in almost all properties at no extra charge. The only exception is the Design Apartment in Bobenheim-Roxheim. Just let us know when you book.
What is the cancellation policy?
Apartments and studios can be cancelled free of charge up to 5 days before arrival, the Design Houses up to 21 days before arrival. We don't charge a deposit.
Can I book for a longer period?
Yes – whether it's a project assignment or a move: for stays of several weeks or more, just write to us using the form.